About Our Cigars & Brand
What types of cigars do you offer?
We offer premium GS Cigars in Toro and Robusto sizes, available in Connecticut, Habano, and Maduro varieties, all handcrafted in Nicaragua.
Are your cigars handmade?
Yes, every GS Cigar is meticulously handcrafted by skilled artisans in Nicaragua to ensure exceptional quality and flavor.
How should I store my cigars?
We recommend storing cigars in a properly maintained humidor at 65–70% humidity to preserve their freshness and quality.
What makes GS Cigars unique?
GS Cigars are inspired by Cuban traditions and crafted with passion. They blend expert craftsmanship, premium Nicaraguan tobacco, and a commitment to delivering an unforgettable smoking experience.
Shipping & Refund
How long does shipping take?
Orders are typically processed within 1-3 business days and delivered within 5-7 business days. Delivery times may vary based on your location.
Do you ship internationally?
At this time, we ship only within the United States. Please check back for updates on international availability.
Can I track my order?
Yes, once your order ships, you’ll receive a tracking number via email to monitor its progress.
Do you offer expedited shipping?
Yes, expedited shipping options are available at checkout for an additional fee.
What happens if my order is damaged during shipping?
If your order arrives damaged, please contact us within 48 hours of delivery at gscigarcompany@gmail.com, and we’ll work to resolve the issue.
What is your refund or exchange policy?
Due to the nature of our product, we cannot accept returns on cigars. However, if there is an issue with your order, such as damaged or defective items, please contact us within 48 hours of delivery at gscigarcompany@gmail.com, and we’ll make it right.
About the Lounge
Can I enjoy GS Cigars in your lounge?
Absolutely! Our lounge is designed to provide a relaxing and luxurious space to enjoy our premium cigars. We also offer drink pairings and host special events for cigar enthusiasts.
Are reservations required for the lounge?
Reservations are not required but are recommended for groups or special occasions. Walk-ins are welcome based on availability.
Do you host private events at the lounge?
Yes, our lounge is available for private events, parties, and corporate gatherings. Contact us at gscigarcompany@gmail.com to learn more.